Measuring and Maintaining Employee Motivation

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  Measuring and maintaining employee motivation 1.      Conducting surveys Assigning metrics to measure employee motivation can be difficult. However, surveys are an efficient method of gathering employee feedback (Garrad and Hyland, 2020) . Conducting annual surveys can be inefficient primarily because of the large time gap between each one. Analyzing the results of one survey may consume too much time, and by the time the management implements the relevant changes, the problems would have already caused severe losses to the company. Conducting short and frequent surveys would be effective and make it easier for the HR department to act on the employee feedback quickly (de Waal, 2014) . Sometimes, the employees may find it difficult to express themselves in face-to-face interviews/surveys. Therefore, providing confidential surveys would be a good option. Surveys conducted through online methods would be more effective. Figure 1 : Steps to conduct a good survey (Jay, 2021)

Factors Affecting Employee Motivation

 

Factors Affecting Employee Motivation


1. Reward and recognition 

Rewards and recognition are highly important factors in boosting employee motivation (Hansen, Smith and Hansen, 2002). Once an employee had gained recognition for his work, the effect of that recognition starts fading after some time. In order to further enhance the impact of recognition, it should be followed by suitable rewards. Recognition alone may be sufficient in some cases, but rewards have a better effect in creating a long-lasting motivation.

Rewards can vary based on the cost and the impact. It is ideal to offer diverse rewards which may hold attractiveness to different employees based on the things they like. Trips, gift vouchers, and an extra day off are potential rewards that may hold different values to each employee. The prime aim of recognizing and rewarding employees is to provide them motivation to better perform in their role and to encourage them in showing positive behaviors. There are many ways to reward employees.

2. Opportunities of Growth/Development

Employees tend to feel motivated when there are opportunities for them to grow and develop their skills (Weng and Zhu, 2020). With room to grow and a work ladder to climb, they will feel motivated and work with dedication. Possibilities of increments, promotions, and benefits keep them productive and working with dedication. Motivation caused by these opportunities is an intrinsic form of motivation. 

3. Salary

Regular payment is a basic need of the employees which they expect for the employer/ organization to provide them with (McLean, Smits and Tanner, 1996). However, salary is considered as a short-term extrinsic motivation factor. Regular increase of salary may not necessarily improve employee performance in the longer term.

However, if an employee’s salary is lower than their expectation, it would cause dissatisfaction and lack of motivation. Earning an equitable salary or a salary that they think is sufficient for their effort, will keep the employees from becoming frustrated although it may not motivate them.

4. Leadership style

Leaders of an organization include supervisors, managers, and team leaders. These characters have an important role to play regarding the employee motivation (Roßnagel, 2017). The right leadership would encourage the employees to identify their goals and objectives and work diligently towards achieving them.

Leaders have to identify the right method of leadership that would suit each type of employee since the approach to handling employees should depend on their personality traits.

Common leadership styles include (Gemeda and Lee, 2020):

·        Autocratic

·        Democratic

·        Coaching

·        Authoritative

·        Affiliative

·        Laissez-faire

·        Transformational

·        Servant

5. Relationship with Colleagues

Considering that most employees work eight hours a day, they spend one-third of their day at the workplace interacting with their colleagues. Therefore, the relationship with colleagues can be a factor which greatly influences their motivation to perform while affecting their mood and behavior (Ariani, 2015). Negative relationships will result in isolation and loneliness, providing them with dissatisfaction and lack of motivation.

The social needs of an employee is linked to their desire to be accepted and be affiliated with a good community focused on achieving better results. Good work relationships would also provide them with opportunity to further develop their skills and grow into their full potential.

 

 

6. Work life balance

Good balance of work and life is a factor which provides employees with great motivation (Simmons, 2012). This balance would influence employees to be prepared to work at the organization without complain. They would be less likely to feel exhausted when a proper work-life balance is guaranteed. Exhaustion can push the employees to lose their passion and dedication which is highly detrimental to the organization in the long run. Therefore, it is important to let them work for a reasonable duration while promoting health and general wellbeing.

7. Processes and operations within the company

Processes and operations within the company are linked to the willingness, dedication and enthusiasm of the employees. The workload, access to resources, division of labor and responsibility, and accountability depend on these operations and processes (Lemańska-Majdzik and Okręglicka, 2015).

Efficient processes and operations can be a motivational factor for the employees, driving them to work more efficiently (Syed Ibrahim et al., 2019). It is essential to reduce factors that disturb or hinder the operations so as to keep the efficiency up to the standards. At each step of the process or operation, the employees should be made aware of the available resources and what is expected from them. This makes them feel responsible for their actions and would stimulate higher and more efficient performance.

References

Ariani, D. W. (2015) ‘Relationship with Supervisor and Co-Workers, Psychological Condition and Employee Engagement in the Workplace’, Journal of Business and Management, 4(3), pp. 34–47. doi: 10.12735/jbm.v4i3p34.

Gemeda, H. K. and Lee, J. (2020) ‘Leadership styles, work engagement and outcomes among information and communications technology professionals: A cross-national study’, Heliyon, 6(4), p. e03699. doi: 10.1016/j.heliyon.2020.e03699.

Hansen, F., Smith, M. and Hansen, R. B. (2002) ‘Rewards and Recognition in Employee Motivation’, Compensation & Benefits Review, 34(5), pp. 64–72. doi: 10.1177/0886368702034005010.

Lemańska-Majdzik, A. and Okręglicka, M. (2015) ‘Identification of Business Processes in an Enterprise Management’, Procedia Economics and Finance, 27, pp. 394–403. doi: 10.1016/S2212-5671(15)01011-4.

McLean, E. R., Smits, S. J. and Tanner, J. R. (1996) ‘The importance of salary on job and career attitudes of information systems professionals’, Information & Management, 30(6), pp. 291–299. doi: 10.1016/S0378-7206(96)01059-2.

Roßnagel, C. S. (2017) ‘Leadership and Motivation’, in, pp. 217–228. doi: 10.1007/978-3-319-31036-7_12.

Simmons, S. (2012) ‘Striving for work-life balance’, AJN, American Journal of Nursing, 112(1), p. 25. doi: 10.1097/01.NAJ.0000410173.98529.f6.

Syed Ibrahim, M., Hanif, A., Jamal, F. Q. and Ahsan, A. (2019) ‘Towards successful business process improvement – An extension of change acceleration process model’, PLOS ONE, 14(11), p. e0225669. doi: 10.1371/journal.pone.0225669.

Weng, Q. (Derek) and Zhu, L. (2020) ‘Individuals’ Career Growth Within and Across Organizations: A Review and Agenda for Future Research’, Journal of Career Development, 47(3), pp. 239–248. doi: 10.1177/0894845320921951.

 

 

 

 

Comments

  1. Hi Uditha,

    I totally agree with your motivational factors. However according to the Harvard Business Review by Nohria, Groysberg and Lee (2008), there are 4 emotional drives for employee motivation. Each motivation can be fulfilled by using distinct primary levers.

    Emotional drive 1: Acquire
    Primary lever: Reward System

    Emotional drive 2: Bond
    Primary lever: Culture

    Emotional drive 3: Comprehend
    Primary lever: Job Design

    Emotional drive 4: Defend
    Primary lever: Performance-Management & Resource-Allocation Processes

    ReplyDelete
    Replies
    1. Dulshan, the same authors (Nohria, Groysberg, and Lee, 2008) have stated that each of these four drives is independent and that they cannot be ordered hierarchically or substituted one for another. Managers cannot pay the employees a lot and hope they will feel enthusiastic about their work in an organization where bonding is not fostered, or work seems meaningless, or people feel defenseless. So, to fully motivate employees, all four drives must be addressed.

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  2. Creating flexible work environment is another way of motivating employees. Beno (2021) stresses that, Creating flexible working environment is vital in the present business context. Since the outbreak of the pandemic, it has occupied the center of the stage. Previously, a flexible work arrangement was a nice-to-have: a rare perk provided by just a few firms. Today, it is a majority of employees' expectation, and a crucial employee engagement strategy if organizations wish to compete in keeping top talent. This returns the debate to technology. One of the conditions for being able to offer flexible work is having the technology to allow workers to work productively wherever they are while also tracking their output. Because technology allows to build a "virtual workplace" where communication, cooperation, responsibility, and high production can still occur, there is no need for people to work 100% of the time in actual office.

    ReplyDelete
    Replies
    1. I also agree that the flexibility of the work environment has a major effect on the employee motivation. Setiyani et al. (2019) found that flexible working hours also have an influence on employee motivation and employee engagement. This means that if the company applies flexible working hours, they can improve employee motivation and employee engagement (Setiyani et al., 2019).

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  3. Hai Sampath, The development of economics in general and specifically for many enterprises depends on many factors, conditions, social and environmental forces, however; the most crucial one rests on human resources. As the competition on market, economy has stiffly increased day by day, the trend of integration and globalization has become closer and closer to every firm, especially with the recent advancement of science and technology, the 4.0 technology revolution. The quality level of human resource is the key to success for all companies to fulfil the rising demand of development. Numerous researches have already been undertaken to assess and evaluate the different factors that influence motivation, however; these are contextually and geographically examined. This study tries to examine and focus on the impact of Groz-Beckert operations under the legal and regulatory conditions existing in Vietnam in the context of human resource practices prevalent in international organizations such as Groz-Beckert. Groz-Beckert is the world’s leading provider of industrial machine needles, precision parts and fine tools, as well as systems and services for the production and joining of textile fabrics with over 160 years of operation. All around the world, the products and services support the textile processes of knitting and warp knitting, weaving, felting, tufting, carding and sewing. As a subsidiary of Groz-Beckert group, Groz-Beckert Vietnam Co. Ltd. is deeply aware of the importance of a motivated workforce (Groz-Beckert, 2020). Therefore, human resource training and development has always been a strategical investment of the company. A lot of policies on income, welfare as well as the team building activities have been put into action. The target is to build up qualified employees for the mid-term and long- term plan of the company. However, there is still room for improvement since the fluctuation rate is still at a high level (7%). This will cause instability and difficulty in achieving the increasing demand for quality, quantity. The present study hopes to contribute some new perspective for the stable development of the company

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